Customers Experience Excellence Platform

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Measure, manage and create delightful experience to create loyal customers and engaged employees

Delighting customers is the best strategy to market and grow your organization

CX
Mindset

Creat and develop Customer experience culture and mindset

CX
Standards

Develop Customer Experience standards and targets

CX
Measurements

Measure, track and manage Customers and employees experience

CX
Improvement

Develop and improve customer experience through operational & service excellence

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We Don't Just measure feedbacks
We Design,Measure & Improve 

Optimal 
Customer Experience& 
Employees Experience

that is aligned with your
Business Requirements

Reach your Customers wherever they are

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Use iPad or Tablet Survey App to take on-premises feedback.

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Get customers feedback from anywhere in your website or web product

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QR-Code for customers to scan & instantly access Survey on Mobile.

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Customized Email Surveys with Survey Link or Imbed questions.

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SMS Surveys with feedback form link to customers feedback.

Website

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Email

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Develop, Measure, Track and Improve your customer & employees experience

Net Promoter Score® (NPS)

Measure customer and employee loyalty, know what they think about your company, who promotes and who detracts your brand to enhance engagement.

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Customer Satisfaction Score (CSAT)

Find out if your customers are happy with your products & services & if employees are happy at work, identify issues, take action to keep ‘em happy!

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Customer Effort Score  (CES)

Use CES to identify inefficient processes and customer service complaints and make your customer’s experience effortless & happy at evey touch point.

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Dashboard with Realtime Reports and analysis

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View NPS® Overtime with Trends Report

Schedule daily, weekly and monthly feedback digests with detailed summary of responses captured, score, CX Metrics (NPS, CES and CSAT) and stay notified.

Integrate with popular apps

Simplify tasks, optimize workflows, get things done with API access and Webhooks. 
Close the loop and connect your staff performance with your customers requirements

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Powering Customer Experiences for 10,000 businesses in 50+ countries

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Core Features Include:

  • Quick to Setup, Easy to Use

  • Designed for Customer & Employee Feedback

  • NPS, CES 2.0 & CSAT Scores

  • Feedback Management, Close the Loop

  • Real-time Reporting, Alerts, and Digest

  • Multilingual Feedbacks & Surveys

  • Multi-Chain, Location Management

  • APIs, Web Hooks and Integrations

Request a demo

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Thank you for your Request, we will Contact you Soon.